FAQ | Lifesaver Technology Services | Reliable IT Support & Automation in Kelowna
What kind of tech support do you actually offer?
We handle almost everything on the software and systems side — from email issues, Wi-Fi problems, and computer setup to network troubleshooting, data backups, and cybersecurity.
If it runs on code, connects to the internet, or just won’t cooperate, we’ll help get it working properly again.
Do you fix hardware too (like broken screens or parts)?
Not usually. We focus on software, networking, and system optimization, not hardware repairs.
If we find that a part has failed, we’ll let you know exactly what needs replacing and recommend reliable local repair options.
Do you work with both homes and businesses?
Yes, we do both.
We started by helping local families with home systems — computers, routers, and Wi-Fi — and quickly expanded to small business tech support, automation, and software solutions.
Whether it’s a family PC, a small office, or a growing business, we’ll tailor our work to what you need.
What exactly is “automation” and how does it help?
Automation means letting technology handle repetitive or manual work so you can save time and reduce mistakes.
We build simple, smart automations for things like:
- Sending invoices or reminders automatically
- Organizing files or reports
- Tracking client info or appointments
- Streamlining workflows between apps you already use
Basically, if you catch yourself doing the same thing twice, we can probably automate it.
What do you mean by “AI-powered tools”?
AI can make technology more helpful and intuitive.
We use it to help businesses analyze data, automate emails, summarize reports, or add smart features to software.
You don’t need to know how AI works — that’s our job. We make it practical, affordable, and built for real-world use.
Do you build custom software and websites?
Yes. We design and develop web and software systems that fit what clients actually need — not one-size-fits-all templates.
We’ve built projects ranging from nonprofit scheduling systems to small-business dashboards and mobile apps.
If you need something custom, we’ll design it from the ground up.
How much do your services cost?
It depends on the project.
Small jobs like troubleshooting or setup are billed hourly, while larger builds like software or automation systems are quoted as fixed projects.
We’ll always give you a clear, honest quote before any work starts — no hidden fees, no surprises.
Still have questions? We’re happy to help.
Reach out anytime.
We’ll get back to you quickly and make sure you’re fully supported.