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General Questions

 

Q: What services does Lifesaver Technology Services offer?

 

A: Lifesaver Technology Services is dedicated to providing comprehensive on-site technical support tailored for both home and small business customers in British Columbia, Canada. Our offerings span a diverse spectrum of IT support solutions covering everything from meticulous troubleshooting, password resets to strategic system optimization, ensuring that our clients experience seamless and efficient technology use.

 

 

Services and Expertise

 

Q: What makes Lifesaver Technology Services different from other IT support providers?

 

A: Lifesaver Technology Services stands out as your lifeline in the world of technology, ready to offer a helping hand when you find yourself in a jam. What truly sets us apart is our commitment to delivering seamless support directly to your doorstep. No more worries or hitches when you need assistance the most – our on-site technical support ensures that help is just a call away. At Lifesaver Technology Services, we understand the urgency of your tech needs, and our goal is to be the reliable support you can count on, ensuring your devices run smoothly without any interruptions.
 

Q: Do you provide remote support?

 

A: Basic services for home customers may be resolved remotely.  Our current focus is on providing on-site technical support to clients in the Kelowna and surrounding area of the Okanagan Valley. This allows us to ensure a prompt hands-on friendly resolution along with a personalized approach to address your technology needs.

 

 

Getting Started

Q: How do I request on-site technical support?

 

A: Simply head to our Contact Page and reach out to us via email or phone. We'll get back to you promptly to discuss your needs and schedule a convenient time for on-site support. You can also book a 1-hour on-site consultation through our Book an Appointment page.

 

Q: What areas does Lifesaver Technology Services serve in British Columbia?

 

A: We proudly serve clients across the Okanagan Valley,  bringing on-site technical support directly to your doorstep.

 

 

Billing and Payments

 

Q: What are your rates for on-site technical support?

 

A: Our rates are competitive and tailored to the specific services you require.  Please contact us for a personalized quote based on your needs.

Q: What payment methods do you accept?

 

A: Upon completion of our services, you will receive an invoice that will include payment details and a detail of the service received. We accept all payment types: cash, cheque, Interact E-Transfer, and all majore credit cards.

 

 

Troubleshooting and Support

 

Q: What should I do if I encounter an issue after on-site support?

A: If you experience any issues post-service, please reach out to us immediately by telephone at (778) 401- 6551, or by email at: Lindsey@ lifesavertech.ca. You can also contact us any time through our Contact Page. We're committed to ensuring your complete satisfaction and will address any concerns promptly.